Business Development Assistant

Business Development Assistant

Salary: To be discussed with client at interview

Duration: Permanent

Location: Swansea

Hybrid Working: Some

To support the Business Development function in delivering specific KPI’s & targets within the EMEA region, by developing existing client relationships and qualifying and pursuing new client opportunities, building the clients brand in accordance with their values and mission statement. Working as part of a close-knit team, helping to raise the profile of the company by underpinning market facing activity whilst supporting internal business development activities and processes.

Key Responsibilities

• Qualify all leads by converting to contact, tiering, and assigning.
• Set up appointments for Business Development Executives and Managers.
• Action post event delegate call feedback.
• Demand generation follow up for prospect and lapsed customer accounts.
• Create new prospect target lists using appropriate tools, resources, and systems. 
• Create and distribute progress & performance reports.
• Promote events through appropriate social media channels. 
• Conduct invite calls to VIPs for specific events.
• Facilitate tactical promotion communications where appropriate.
• Meet any agreed KPIs set in relation to individual and team performance.
• Drive webinar attendance and trade event meetings.
• Assist with the effective management of the invoicing and aged debt process for relevant accounts, ensuring customer invoices are paid in a timely manner.
• Provide excellent customer service to customer accounts when necessary. 
• Carry out any ad-hoc Business Development/Sales admin duties when required. 

Skills and Experience

• Experience in a Sales or Marketing related role.
• Fluent written and verbal communication skills in English and at least one other modern European language.  
•  Able to deliver against agreed KPIs and targets. 
•  Excellent interpersonal and presentation skills. 
•  Good IT Skills, including experience of working with all Microsoft Office products. 
•  Able to use social media platforms such as LinkedIn.   
•  Ability to use initiative and creativity. 
•  Excellent telephone manner, able to speak to customers over the phone confidently.   
•  Ability to build relationships both internally and externally. 

Desirable

• Experience in closing qualified leads.
• Knowledge of the Cyber Security sector. 
• Experience of using Salesforce and Tableau.