Senior Business Development Executive

Senior Business Development Executive

Salary: £42,000 - £46,000 per annum (uncapped commission)

Duration: Permanent

Location: Swansea

Hybrid Working: Some

The Senior Business Development Executive is responsible for driving revenue growth across a defined portfolio of Tier 2–4 commercial accounts within the UK and Ireland through the proactive management and development of existing customer relationships and the identification of new business opportunities.

Key Responsibilities

Account Management

• Develop and manage a portfolio of Tier 2–4 commercial accounts across the UK and Ireland. 
• Conduct regular customer account reviews to identify opportunities for growth and strengthen customer relationships. 
• Build and maintain strong relationships with existing, former and prospective customers through regular engagement. 
• Develop an understanding of customer business priorities and position SANS solutions to support their cyber security capability and workforce development objectives. 
• Deliver an exceptional customer experience throughout the sales lifecycle.

Business Development

• Convert qualified inbound leads into sales opportunities across assigned accounts. 

• Proactively identify and develop new business opportunities within existing and prospective customers. 
• Execute outbound business development campaigns using telephone, email, LinkedIn and other sales channels. 
• Follow market trends and emerging cyber security developments to identify new commercial opportunities and translate these into customer-focused solutions.

• Manage sales opportunities through the CRM system (Salesforce), ensuring customer and pipeline data remains accurate and up to date. 
• Prepare quotations, proposals and supporting commercial documentation. 
• Support tender responses, framework submissions and customer procurement activities where appropriate. 
• Monitor invoice queries and support timely resolution of outstanding customer payments in collaboration with Finance. 
• Produce sales reports and pipeline updates for the UK & Ireland Sales Leadership Team. 

Skills and Experience

• Proven experience in business development, inside sales, account management or customer success. 
• Experience working in a target-driven commercial environment. 
• Experience managing customer information using CRM platforms (Salesforce preferred).

• Excellent planning, organisation and sales forecasting skills.
• Commercial awareness and negotiation ability.

• Educated to degree level or equivalent experience.

Desirable Knowledge

• Knowledge of the Cyber Security sector, including current market trends and customer challenges.

• Knowledge of the UK and Ireland commercial market.
• Proficient in Salesforce and Tableau.